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Step 1 - Information & data

Returning products

Ordered a little too much? Don't panic!

At Polyestershoppen, you have 30 days to return (part of) your order. We make returning products just as easy as ordering! After receiving your return, we will refund the purchase amount as soon as possible via the original payment method.

When can I return something?

You can return a product if it meets the following conditions:

  • You received the products less than 30 days ago.
  • The packaging of the products is in good condition.
  • The product or set is returned complete.
Return costs

Returning items is free with us. We do not charge return costs.

Note: If the total amount of your order after returning items falls below the minimum amount for free shipping, we may still charge shipping costs retroactively when processing your return. This is to prevent abuse of our shipping policy.

Does your return request not meet all the above conditions? Please contact our customer service. In some cases, your return will still be accepted.

Enter your details below to start the return process.

Return procedure

This is how returns work at Polyestershoppen:

  1. Fill in the return form on this page completely.
  2. Pack the products securely, preferably in the original packaging.
  3. Add your packing slip to the package.
  4. Print the return label and stick it on the box.
  5. Deliver your order to the package point.
  6. After receiving and checking your return, we will refund the purchase amount within 5 working days.
Return address

Polyestershoppen B.V.
Oostbaan 680
2841ML, Moordrecht
Netherlands

Note: always fill in the return form to register your return with us.

Enter your details

Mission details